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AA Heating Emergency Plumber / Boiler Repair in Havant

Categories: Plumbers, Plumbing and Heating Merchants

Address: 4 Boundary Way, Havant, PO9 1NE

Landline: 023 937... Landline: 023 937...

 Website: www.aaheatingemergencyplumberhavant.co.uk
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1 Reviews

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Massive call out charge and keep it even if you cancel before they come!


Shocking charges and no help at all I would NEVER use this company. Leaking pipe yesterday afternoon so called for help. Website clearly says no call out charge but my husband was told it would be £160. Apparently also told it was nonrefundable but he missed this. Website says 30-60 mins response. Told it would be at least 2 hours - sometime between 5 and 8. Friend came to help and managed to sort so called to cancel at 16:44. They said fine but would keep the full £160. Have just phoned to query this and told that whatever it says on the website it is a mistake (even though its in a big box under 'guarantee' spelled wrongly) - and they have kept £160. I said I accepted a charge of some sort might be reasonable and would they at least refund a part of it - the man just said a flat no. What a great money making scam when people are stressed with pipes leaking. Appalling.

12/02/2021

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